How do Chatbots work? A Short Guide to the Chatbot Architecture

Chatbots are becoming increasingly popular among businesses as a way to automate customer service, provide personalized recommendations, and even engage with customers through marketing campaigns. But how do chatbots work, and what is the architecture behind them? In this guide, we will explore the basics of chatbot architecture and how it enables chatbots to interact […]

Top Chatbot Companies in South Africa

In today’s fast-paced digital world, businesses are constantly seeking ways to streamline their operations and enhance customer engagement. One such solution gaining immense popularity is the use of chatbots. South Africa is home to several leading chatbot companies, with standing out as one of the top contenders. In this blog post, we will discuss […]

Chatbots doing the talking (and selling) in more SA businesses

In the age of digital transformation, chatbots have become an increasingly popular method for businesses to connect with their customers. South African businesses are no exception, and one local company,, has been leading the charge in integrating chatbot technology across various sectors. In this blog post, we will explore the rise of chatbot usage […]